Privacy Policy

1. Introduction

Welcome to Cartner ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our golf companion platform, including our website and mobile application (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or join golf events
• Complete your user profile
• Make purchases or payments
• Contact us for support
• Participate in community features

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (profile picture, golf handicap, preferences)
• Payment information (processed through secure third-party payment processors)
• Location data (with your permission)
• Communications with us and other users

2.2 Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent on the Service)
• IP address and general location information
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you choose to link your account)
• Payment processors
• Analytics providers
• Golf course partners

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Facilitate golf event organization and participation
• Connect you with other golfers
• Process payments and transactions
• Send you important updates, notifications, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 With Other Users

Certain information in your profile (such as name, profile picture, and golf preferences) may be visible to other users to facilitate connections and event participation.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing
• Data analytics
• Email and communication services
• Cloud hosting and storage
• Customer support

4.3 For Legal Purposes

We may disclose your information if required by law or in response to legal process, to protect our rights or the rights of others, or to enforce our Terms of Service.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Service
• Improve our Service performance
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites, golf courses, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

14. GDPR Compliance (For EU Residents)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to be informed about how your data is used
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with your local supervisory authority.

15. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and share
• The right to delete personal information we have collected
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@cartner.app.